The First Group, hereinafter referred to as First, is aware of the implications and its responsibility to comply with the changes introduced in relation to personal data protection, namely with the GDPR taking effect on 25 May 2018, approved by Regulation (EU) 2016/679 of 26 April 2016.

First therefore undertakes to guarantee the protection of all personal data made available to it, having in this regard adopted various technical and organisational security measures, in order to protect personal data against any form of unlawful processing.

The First Group also undertakes to continually improve the set of procedures and techniques implemented for the protection of personal data, also relying for this purpose on all suggestions that users of this site send us.

These Privacy Terms and Conditions apply exclusively to the processing of personal data by First collected through its website or commercial and promotional actions.

1. Purpose of processing

Personal data are collected exclusively for the following purposes:

·         Response to contact request;

·         Commercial management;

·         Improvement or customisation of our services;

·        Sending newsletters and other promotional actions. Customers can unsubscribe from the e-newsletter service by email by clicking on the newsletter link that we send by email.

2. Personal data collected

The data collected are limited to name and email address, and are used for the purposes set out in this policy, and may be obtained through:

·         Website contact form;

·         In-person collection.

3. Consent

Before the first promotional message or newsletter is sent, the data subject's explicit consent will be requested for the sending of this type of message.

This consent will be requested by email and the data subject will only start receiving messages if they respond positively. If the response is negative, their data will be deleted.

4. Retention period

Personal data will be kept for the period necessary to comply with the purposes for which they were collected.

Where necessary for the performance of a contract, or where required by law, the data will be retained for that period.

5. Sharing of personal data

The personal data collected may be shared for hosting and backup on servers located in Portugal and only by the companies within the First Group.

6. Rights of data subjects

To access, correct, add, update, delete or change consent for communications, the data subject should contact First via the email privacy-FS@first-global.com. Such requests will be dealt with as quickly as possible.

You may also use this contact method for any clarification or suggestion regarding these terms and conditions.

7. Links to partner websites

The First website may contain links to third-party/partner websites. The websites referred to are not under First's control, and First is therefore not responsible for the content of any of these websites. Users of the First website are advised that, when accessing other websites, they should consult the pages within those websites that refer to their privacy policies.

8. Cookies

When browsing the First website, cookies are used, which allow us to improve the browsing experience and analyse user behaviour. Cookies are organised into the following categories:

• Necessary Cookies — Essential for the functioning of the website. They are always active and do not require consent.

• Preferences Cookies — Allow the website to remember user choices (such as language or region).

• Analytical Cookies — We use Google Analytics to collect anonymous information about how users arrive at and use the website (pages visited, time spent, etc.). This data is used exclusively for statistical purposes and service improvement.

• Marketing Cookies — Used to present relevant and personalised content. We currently do not use third-party marketing cookies.

By default, only the necessary cookies are activated. The user can accept or refuse the remaining categories via the cookies banner shown on the first visit to the website. Consent may be revoked at any time by accessing the cookie settings in the website footer.

For more information about the cookies used by Google Analytics, see the Google Privacy Policy.

9. Changes to the Privacy Terms and Conditions

These Privacy Terms and Conditions may be amended or revised, without prior notice, as a result of legislative or regulatory requirements in accordance with the law in force. Any significant changes to these terms will be duly communicated to users on the Group website.

As these Terms and Conditions may be revised at any time, in accordance with the criterion described above, First recommends that its users review them periodically.