About us

Since 2001, we have been helping to improve healthcare management so our clients can focus on what really matters: caring for people. We combine more than 25 years of experience with a modern vision of how hospitals and healthcare organisations should operate. We design and implement solutions that enable healthcare to reach everyone with greater quality and efficiency.

pic
Lively office
Lively office
Teamwork
Team meeting
Developer at work
Developer at work

"We have always held to the hope, the belief, the conviction that there is a better life, a better world, beyond the horizon."

Franklin D. Roosevelt

"We have always held to the hope, the belief, the conviction that there is a
better life, a better world, beyond the horizon."

Franklin D. Roosevelt

"We have always held to the hope, the belief, the conviction that there is a
better life, a better world, beyond the horizon."

Franklin D. Roosevelt

Innovative Solutions

for a

Better Life.

CEO
CEO

The most important thing to us is people: patients, clients and our employees.

Since its foundation more than 25 years ago, First has always been and continues to be an innovative company.

It is no coincidence that our motto is: innovative solutions for a better life.

Our solutions are in constant evolution so that they can adapt to changes in society and, in particular, to the new challenges of healthcare systems.

In recent years, continuing this path of innovation, we have been integrating Artificial Intelligence into internal processes and into our products. This has enabled us to implement new AI-based features more quickly, meeting our clients' needs and thereby ensuring greater satisfaction across the entire ecosystem: patients, clients, partners and employees.

The future challenges us with healthcare that is ever more intelligent and connected. Our commitment is to remain at the forefront, combining the best talent with the best technology to raise, every day, the standard of excellence in everything we do.

The most important thing to us is people: patients, clients and our employees.

Since its foundation more than 25 years ago, First has always been and continues to be an innovative company.

It is no coincidence that our motto is: innovative solutions for a better life.

Our solutions are in constant evolution so that they can adapt to changes in society and, in particular, to the new challenges of healthcare systems.

In recent years, continuing this path of innovation, we have been integrating Artificial Intelligence into internal processes and into our products. This has enabled us to implement new AI-based features more quickly, meeting our clients' needs and thereby ensuring greater satisfaction across the entire ecosystem: patients, clients, partners and employees.

The future challenges us with healthcare that is ever more intelligent and connected. Our commitment is to remain at the forefront, combining the best talent with the best technology to raise, every day, the standard of excellence in everything we do.

José Correia de Sousa

CEO

The most important thing to us is people: patients, clients and our employees.

Since its foundation more than 25 years ago, First has always been and continues to be an innovative company.

It is no coincidence that our motto is: innovative solutions for a better life.

Our solutions are in constant evolution so that they can adapt to changes in society and, in particular, to the new challenges of healthcare systems.

In recent years, continuing this path of innovation, we have been integrating Artificial Intelligence into internal processes and into our products. This has enabled us to implement new AI-based features more quickly, meeting our clients' needs and thereby ensuring greater satisfaction across the entire ecosystem: patients, clients, partners and employees.

The future challenges us with healthcare that is ever more intelligent and connected. Our commitment is to remain at the forefront, combining the best talent with the best technology to raise, every day, the standard of excellence in everything we do.

José Correia de Sousa

CEO
Timeline
In the last 5 years, double-digit annual growth,
in revenue and earnings.

2001 - Foundation

First Solutions

2002 – Solutions

SiiMA

Telemedicine

2005 – Foundation
First Group

First Capital (Holding)

RH = 8

RH = 8

RH = 8

RH = 8

RH = 8

Timeline
In the last 5 years, double-digit annual growth,
in revenue and earnings.

2001 - Foundation

First Solutions

2002 – Solutions

SiiMA

Telemedicine

2005 – Foundation
First Group

First Capital (Holding)

RH = 8

RH = 8

RH = 8

RH = 8

RH = 8

Timeline

In the last 5 years, double-digit annual growth in revenues and results.

2001 – Foundation

First Solutions

2002 – Solutions

SiiMA

Telemedicine

2005
First Group Foundation

First Capital (Holding)

RH = 8

RH = 8

RH = 8

RH = 8

RH = 8

2007
New Solutions

HEPIC

DCM

SiiMA Tracking

2010
Creation
First Brasil

2011
Creation of
First Com

ePM Solution

2018 – Technological
Evolution

Nova Framework

2021
Revenue ≈€3M

EBITDA ≈€1 million

RH > 50

RH > 50

RH > 50

RH > 50

RH > 50

2022
Technological
Evolution

ePM

DCM

Hepic

SiiMA Vision

2025

Revenue ≈€4.7M

Markets: Portugal | Brazil | Spain | Italy | Luxembourg | Oman

RH > 80

RH > 80

RH > 80

RH > 80

RH > 80

2024 - Technological
Evolution

SiiMA Tracking

Why First?

Why First?

Why First?

Why First?

Why First?

We innovate with those who care for people

We work to transform and optimise clinical and administrative processes, making our clients increasingly efficient. In the end, what really matters is that this progress has a direct impact on people's quality of life. That is what we work for every day.

Ethics and Transparency

We operate with complete transparency and integrity at every stage of our work. We value a culture of accountability, with a dedicated whistleblowing channel where any irregularity can be reported securely and confidentially.

Recognition and Talent

Our people are what define us. We continuously invest in the wellbeing of our teams, promoting an inclusive, creative, and collaborative environment. We value a critical and innovative mindset, capable of creating real value for society and future generations.

Customer Focus

Our clients’ success is our success. We work every day to create solutions that address real challenges and deliver direct value to organisations, building strong, long-term partnerships.

Innovative Partnerships

We build long-term relationships founded on trust, collaboration, and shared success. More than suppliers, we act as strategic partners, working closely with our clients to deliver personalised and innovative solutions.

We believe in a strong ecosystem of specialist partners, creating synergies that maximise the quality and value delivered in every project.

We value long-term relationships based on trust and teamwork. More than suppliers, we are strategic partners who actively collaborate for the success of each client, through personalised and innovative solutions.

We believe in an ecosystem of specialist partners, where we create synergies that enhance the quality and value of each project entrusted to us.

Certified Excellence

We work every day to raise the standard of our solutions. Our ISO 9001:2015 certification by APCER reflects our operational reliability, ensuring that every product and service we deliver, meets the highest levels of quality and safety.

Why First?

Why First?

Why First?

Why First?

Why First?

We innovate with those who care for people

We work to transform and optimise clinical and administrative processes, making our clients increasingly efficient. In the end, what really matters is that this progress has a direct impact on people's quality of life. That is what we work for every day.

Ethics and Transparency

We operate with complete transparency and integrity at every stage of our work. We value a culture of accountability, with a dedicated whistleblowing channel where any irregularity can be reported securely and confidentially.

Recognition and Talent

Our people are what define us. We continuously invest in the wellbeing of our teams, promoting an inclusive, creative, and collaborative environment. We value a critical and innovative mindset, capable of creating real value for society and future generations.

Customer Focus

Our clients’ success is our success. We work every day to create solutions that address real challenges and deliver direct value to organisations, building strong, long-term partnerships.

Innovative Partnerships

We value long-term relationships based on trust and teamwork. More than suppliers, we are strategic partners who actively collaborate for the success of each client, through personalised and innovative solutions.

We believe in an ecosystem of specialist partners, where we create synergies that enhance the quality and value of each project entrusted to us.

Certified Excellence

We work every day to raise the standard of our solutions. Our ISO 9001:2015 certification by APCER reflects our operational reliability, ensuring that every product and service we deliver, meets the highest levels of quality and safety.

References

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References

References

References

References

References

References

References

+590

References in Portugal

+59

References in Portugal

+30

International References

+59

International References

Certifications

Certifications

Certifications

Certifications

Certifications

ISO 9001:2015 Quality Certification

Certifications

Certifications

Certifications

Certifications

Certifications

ISO 9001:2015 Quality Certification

Awards and Recognitions

Awards and Recognitions

Awards and Recognitions

Awards and Recognitions

Awards and Recognitions

Leading SME | COTEC | ANI suitability

Awards and Recognitions

Awards and Recognitions

Awards and Recognitions

Awards and Recognitions

Awards and Recognitions

Leading SME | COTEC | ANI suitability