Privacy Terms & Conditions

Group First, hereinafter referred to as First, is aware of the implications and its responsibility to comply with the changes introduced with respect to personal data protection, taking effect on May 25th, 2018 - General Data Protection Regulation (GDPR), approved by Regulation (EU) 2016/679 of 26 April 2016.

First, therefore, undertakes to guarantee protection of all personal data, adopting technical and organizational security measures in order to protect it against any form of illegal treatment.
First also undertakes to continuously improve all procedures implemented for personal data protection, including all users’ suggestions.
These Privacy Terms and Conditions apply exclusively to First data collection through its website or sales and marketing actions.

1 - Purpose of treatment
Personal data are gathered exclusively for the following purposes:
· Response to contact requests;
· Sales management;
· Services improvement or customization;
· E-mail marketing/newsletters: customers can cancel their subscription by clicking on the remove link in the email.

2 - Personal data collected
Data collection is limited to name and e-mail address and are used for purposes set forth in this policy, which can be obtained through:

· Site contact form;
· Head-on contacts.

3 - Consent
Data owner consent will be requested before first promotional email, message or newsletter.
This consent will be requested via e-mail and the data owner will only receive messages if they confirm it positively. If the answer is negative, all data will be erased.

4 - Preservation Period
Personal data will be kept for the necessary period to fulfill the purposes for which they were collected.

Whenever necessary for the fulfillment of a contract, or when the Law imposes it, data will be preserved for that period of time.

5 - Sharing of personal data
Personal data may be shared for hosting and backup on servers located in Portugal and only by First’s companies.


6 - Data owner rights
To access, correct, add, update, delete or change the consent, the owner should contact First through the email Such requests will be processed as soon as possible.

You may also use this contact form for any clarification or suggestion about these terms and conditions.

7 - Links to partner websites
First website may contain links to third-party / partner websites. These websites are not under First control and so, First is not responsible for content of any of those websites. Users are advised to consult privacy policies pages within the websites they visit, before further action.

8 - Cookies
When browsing First website, cookies are used, however, they do not collect information that identifies the user. Basic information is collected, namely the way users arrive and use the website. Collected data is used for controlling number of visits and statistical studies, as well as to ensure that the website works correctly and to improve user experience.

The use of cookies allows navigation of the website to be constantly optimized to provide a high quality experience that exceeds the previous visit.

9 - Change of Privacy Terms and Conditions
These Privacy Terms and Conditions may be subject to change or revision, without prior notice, according to legal or regulatory requirements to the law. Any significant changes to these terms will be duly communicated to First website visitors.

As these Terms and Conditions may be reviewed at any time, in accordance with the criteria described above, First recommends its users to review them periodically.